Hello everyone! This update brings a refreshed look to login and registration, along with improvements to the welcome page and key fixes. Here’s what’s new:

Login & Registration Overhaul

The Login and Registration page has been overhauled and updated with a cleaner, more modern design that is more user-friendly.

To accompany this, we've also redesigned the UI for the Login and Registration page settings. Configuration fields are now arranged more naturally, making it easier for community owners to set up their welcome pages and preview them directly in settings.

Similarly, we’ve made several UI improvements to the welcome page on mobile, making it more responsive and easier to navigate.

Bug Fixes and Improvements:

- Fixed an issue preventing users from uploading images or PDF files in chatrooms.

- Resolved a bug where certain fields in the custom leaderboard and user activity pages were not automatically translated, even when AI translations were enabled.

- Fixed a bug where the “referred by” value was not appearing in the user list.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!

Hello everyone! We’ve rolled out a set of important fixes to improve stability and ensure smoother use across communities. Here’s what’s been addressed:

Bug Fixes and Improvements:

- Fixed an issue where the XP & Coins navigation bar did not appear for newly created communities, even when gamification was enabled.

- Corrected mobile responsiveness for the Badge page.

- Fixed a bug that caused custom email settings to not load in community settings on first load.

- Resolved an issue where newly added tiers and levels disappeared after clicking “save changes” in newly created communities.

- Fixed a bug that caused the XP settings page to turn blank when the reset button was clicked.

- Corrected an issue on mobile where navigating to the DM page, referral, quest, or leaderboard and then returning to the channel caused the chat input box UI to appear distorted.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!

Hello everyone! We’re back with new updates that enhance leaderboard flexibility, improve mobile usability, and address several important issues. Here’s what’s new:

Custom Leaderboard Timeframes

Community owners can now set specific start and end times for leaderboard durations in chosen time zones, giving greater control and accuracy when running competitions.

Mobile Translation Page

We’ve introduced a new translation page designed for mobile, making it easier to configure and manage language settings on the go.

Bug Fixes and Improvements:

- Fixed an issue where no users appeared on the leaderboard when the “all time” filter was selected.

- Resolved a bug that prevented registration OTP emails from being sent if the community was not on a custom domain.

- Fixed missing data in the gamification log.

- Corrected a bug that caused users to not appear on the DM page.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!

Hello everyone! We’re excited to share our latest updates, which include improvements to the welcome experience and new tools for reward tracking and management. Here’s what’s new:

Updated Welcome Modal

The welcome modal now greets users with “Welcome to [Community Name]!” instead of the generic “Welcome Back!”, making the experience more personalized.

Archive Page

Community owners can now archive rewards they’ve created and unarchive them whenever needed, giving more flexibility in managing past rewards.

Rewards Management Page

A new Rewards Management Page has been added, allowing community owners to view detailed data on all redeemed rewards in their community. Information includes redemption ID, the user who redeemed, reward type, status, and other related details.

Bug Fixes and Improvements:

- Fixed an issue where channel messages would not load after refreshing the page.

- Resolved a bug where images disappeared from a message after it was edited.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!

Hello everyone! We’re rolling out a new set of updates focused on enhancing store functionality, customizing emails, and improving overall stability. Here’s what’s new:

Voucher Redemption Instructions

Community owners can now add voucher redemption instructions when creating a voucher reward in the store, making it easier for users to know how to use their rewards.

Email Confirmation Pop-Up

We’ve added a confirmation pop-up when sending emails through custom emails to help prevent messages from being sent out accidentally. General updates have also been made to the UI of custom email templates, making it easier for community owners to design and send polished emails.

Bug Fixes and Improvements:

- Fixed a bug that caused role colors to be missing on Safari and Mobile.

- Resolved an issue where downloaded user lists for larger communities did not include custom fields.

- Fixed a bug that allowed the same email used for SSO sign-up to also register normally. Now, if an email is detected as already signed up with SSO, an error message will appear when trying to register with that email.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!

Hello everyone! We’re excited to share our latest updates, which bring new account options and improved profile customization, along with some important fixes. Here’s what’s new:

Account Deletion

Users can now fully delete their accounts and all related information if they choose, giving them more control over their data.

Custom Fields in User Profiles

We’ve expanded the “Customize User Profile” tab to include custom fields. Community owners can now create profile tabs that display not only basic details like first and last names, but also customized information based on the fields you set up.

Bug Fixes and Improvements:

- Fixed an issue that caused the user list search function to not work.

- Resolved a problem on the iOS app where text was being cut off by the keyboard when replying to messages.

- Fixed a bug that required refreshing the badge management page before pending requests displayed correctly.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!

Hey everyone! We’ve just shipped a new batch of updates to help improve user experience and give you more control over how your community operates.

Account Settings Tabs

We’ve added multiple new tabs to members' profile pages, allowing users to better manage and customize their account preferences.

Batch Email Notifications

You can now send emails that include multiple types of notifications in one message. These templates help keep members up to date on their progress and anything they may have missed.

Bug Fixes & Improvements

- Fixed an issue on iOS where extra space appeared between the keyboard and the chat input.

- Fixed a LoginAPI bug that caused redirects to the community invite URL instead of the correct destination.

More improvements are already in the works, so stay tuned!

Hello everyone! We're excited to share our latest updates and improvements designed to enhance your experience.

Milestone Group Rewards

Milestone group rewards have been added, enabling you to not only reward users for completing individual milestone stages but also grant bonus rewards upon the completion of every stage within a milestone group.

Custom Email Template

We've introduced a new custom email template type called "custom." This update lets you build an email from scratch and configure exactly who receives it.

Enhanced Tracking

To help streamline your monitoring process, an additional email field column has been integrated into the gamification log, and the User ID field has been added to the user list.

Bug Fixes and Improvements

- We've resolved an issue where order history was improperly displaying transactions.

- The problem with images not displaying correctly in the email creator has also been fixed.

Thank you for your continued support. We appreciate your feedback and are committed to ongoing improvements that enhance your community management experience. Enjoy the new updates!

Hello everyone! We’ve focused on refining our data export and gamification features. Here’s a summary of the latest bug fixes and improvements:

Custom Fields in Downloaded User List CSV

Our update now ensures that the downloaded user list CSV includes all custom fields. This means you’ll have a full view of each user’s details, which makes it easier to analyze data and generate precise reports.

Accurate Allocation of Gamification Units

Additionally, we have resolved the issue affecting gamification units in non-XP multiplier channels. Users will now receive the appropriate units regardless of the channel settings, ensuring fair recognition for all contributions.

Correct Display of XP and Coin Values in CSV Logs

We have also fixed the display of XP and Coin values in the downloaded CSV logs. The values are now accurate and reliable, providing you with trustworthy metrics for tracking progress and reward distribution.

Thank you for your continued support. As we strive to deliver a seamless community experience, we’re committed to continually improving our platform and providing you with the tools to effectively manage and engage your community. Stay tuned for more updates, and please feel free to reach out with any feedback or questions!

Hello everyone! We're excited to share our latest round of updates, which focus on enhancing mobile navigation and introducing new banner features. Here's what's new:

Swipe Navigation on Mobile App

We've implemented a swipe function on the mobile app, allowing users to easily open the side navigation bar by swiping, replacing the traditional hamburger icon for a more fluid user experience.

New Banner Type: Image-Only Banners

You can now upload images to create image-only banners without the need for text input or CTA buttons. This provides you with even greater creative flexibility in designing your community's banner promotions or ads.

Bug Fixes and Improvements:

- Resolved an issue with the user welcome email not displaying the username or display name for all imported users.

- Fixed a problem where users who were logged out were appearing as "deleted user" in the chat.

- Corrected an issue that caused the socials icon not to appear on the sidebar when social quests are enabled immediately.

Thank you for your continued support. We hope you enjoy these updates, and as always, stay tuned for more improvements!