Hey everyone! The Returning.AI team is excited to share a set of powerful updates that enhance how you manage roles, track activities, and streamline integration functions across your community. Check out what’s new this week:

Milestones & Referral Conditions Upgrade

We’ve updated our milestones and referral conditions so that they can now award roles and tags that override and replace previously owned ones. This enhancement allows you to set up a dynamic system where members automatically move to higher-tier roles as they hit new milestones, while their lower-tier roles are removed—ensuring that rewards accurately reflect their progress.

Forum Channels on Mobile

We’ve implemented an updated UI specifically for Forum Channels on mobile. This improvement offers a more streamlined and intuitive interface for mobile users, making it even easier to browse, participate in, and manage forum discussions on the go.

Enhanced Webhook Security and Tracking

We’ve added an AES key option for outgoing webhooks—with support for both CBC and GCM encryption methods—to bolster security on your outbound requests significantly. Additionally, we’ve introduced a log that tracks the history of incoming webhooks, providing you with greater transparency and traceability in your integrations. To further improve your store's connectivity, we’ve added a new outgoing webhook event—“store purchase”—which triggers when a user makes a purchase from the store and includes detailed item information like the item name, description, and more.

Bug Fixes and Improvements:

- Fixed some UI bugs on the badge management page.

- Fixed a bug that prevented a user tag from being added to imported users.

- Optimized our YouTube API calls for better performance.

Stay tuned for more updates as we continue to enhance your Returning.AI experience!

Hey everyone! The Returning.AI team is excited to roll out new updates and bug fixes designed to enhance your community management and user experience.

Purchase Limits for Rewards Store

We’re introducing purchase limits for the rewards store. Now, you can set limits based on specific roles and tags, ensuring that certain rewards can only be purchased a set number of times by designated users.

This feature helps you maintain exclusivity and better manage reward distribution within your community.

Bug Fixes and Improvements:

-Fixed a bug causing categories not to be seen if it’s the first item created in channel settings.

-Fixed an issue where changes made to field settings in user lists reverted to default after a refresh.

-Fixed several bugs affecting guest mode functionality to ensure it works as intended.

Stay tuned for more updates as we continue to make Returning.AI even better for you and your community!

Hey everyone! The Returning.AI team is here with another round of updates to streamline your management experience and enhance overall usability. Check out what’s new this week:

Role Translation Settings

We’ve migrated role translation settings from V1 to V2, so you can now fully customize translations for each role. Determine the display names for roles in each chosen language, making your community multilingual and more accessible.

Community Settings Cleanup

We’ve cleaned up our community settings on V2 by removing duplicate options and rearranging items for more straightforward navigation. Now, every setting is simpler to find, ensuring you spend less time searching and more time managing your community.

Unsubscribe Link for Email Notifications

We’ve implemented an unsubscribe link for both batch and immediate email notifications. Previously, this option was only available on daily digest emails. This enhancement gives your members more control over the emails they receive, contributing to a better user experience.

Bug Fixes and Improvements:

-Fixed a bug causing users not to be rewarded after completing Facebook quests.

-Fixed a bug causing a purchase to temporarily show “failed” immediately after purchase before switching to “complete” post-refresh.

-Fixed a channel category translation bug that prevented category names from being translated properly.

-Fixed an issue where the light theme flashed briefly upon community page load before the correct theme appeared.

Stay tuned for more updates as we continue to refine and improve your community experience!

Hey everyone! The Returning.AI team is excited to bring you several new updates designed to streamline your management processes and improve community interactions. Here’s what’s new:

Badge Request Webhook Trigger

We’ve introduced a new webhook trigger for "badge request." Now, whenever a user submits a badge request, this trigger activates, enabling automated badge assignments and promptly notifying administrators. This streamlines the process, ensuring badge requests are handled efficiently and without delay.

Multiple Social Media Account Integration

Community owners can now connect more than one social media account per platform. This enhancement means you can set up social quests across multiple accounts, expanding your reach and engagement opportunities by leveraging various social media channels simultaneously.

AI Translations for Community Emails

We’re also rolling out AI translations for community emails! When users register, their browser language is detected, ensuring that all subsequent email communications are automatically translated into the language they’re most comfortable with.

Bug Fixes and Improvements:

- Fixed a bug causing users in the user list to temporarily disappear when a new user joins.

- Fixed an issue causing AI translations to not work on the new forum channels.

- Fixed a UI bug that resulted in XP and Coin notifications displaying incorrectly.

Stay tuned for more updates as we continuously strive to enhance your community experience!

Hey everyone! The Returning.AI team is back with some key infrastructure updates. Here’s what’s new:

Store Management/Preview Store Migration to V2

We’ve migrated our Store Management and Preview Store features to V2. This update means you can now easily set up your rewards store—creating and managing rewards that your members can buy or redeem. The new interface makes it easier to organize your store offerings and preview them before they go live!

AES Key Option for Incoming Webhooks

We’ve added an option for you to enter an AES key when creating an incoming webhook. This AES key is used to encrypt sensitive data transmitted by the webhook, ensuring that the information sent to your community platform is secure and tamper-proof.

Bug Fixes and Improvements:

- Fixed an issue causing the default leaderboard not to show user progress data.

- Fixed an issue causing the default theme on mobile to be displayed incorrectly.

Stay tuned for more updates as we continue to enhance your community experience!

Hey everyone! The Returning.AI team is thrilled to bring you one big update today. We’ve been working hard to launch a brand new channel type—Forums—that is set to revolutionize the way your community engages and interacts. Check out the details below!

New Channel Type: Forums

With Forums, you now have an entire environment dedicated to structured discussions. Forum Channels allows members to create threads where they can upvote or downvote topics, creating an environment for engaging discussion.

Whether you’re looking to set up a dynamic Roadmap for feature voting or simply foster more organized conversations, Forums provide you with versatile tools to capture the pulse of your community. You can set topic permissions, customize voting power, and even provide voting rewards—allowing you to actively encourage and incentivize active participation in your forums and in your community.

Bug Fixes and Improvements:

- Fixed a couple of Mobile UI issues concerning Bulk Uploads and other miscellaneous bugs.

- Updated the countdown design on the leaderboards.

Stay tuned as we continue enhancing your community experience—more exciting updates are on the way!

Hey everyone! The Returning.AI team is excited to share a fresh wave of improvements as we continue our migration to V2 and refine your community experience. Here’s what’s new:

Badge Migration & UI Refresh

We've begun our Badge Migration to V2 and given it a brand-new look with an updated UI. Now, your badges come with a modern appearance that not only looks great but also helps keep your community engaged.

Invite Links & Language/Translation Migration

We're also moving Invite Links and our Language and Translation backend over to V2. This migration ensures that these critical features are more robust and seamlessly integrated into the updated v2 platform.

API Key for Incoming Webhooks

To bolster security, we've introduced an API Key option for incoming webhooks. You can now enable or disable API key verification on incoming requests, giving you more control over who can access your system.

Bug Fixes and Improvements:

- Fixed remaining bugs concerned with social quests on V2, specifically for Instagram.

- Fixed issues with leaderboards on newly created servers not displaying default fields as expected.

- Fixed issues with milestones triggering multiple XP rewards instead of just once.

Stay tuned as we continue to upgrade Returning.AI—more exciting updates are on the way!

Hey everyone! The Returning.AI team is excited to share new milestones on our V2 journey—delivering powerful updates that enhance both your community's functionality and user experiences.

Channel Widgets & Social Quests Migration

We’ve successfully migrated our channel widgets and social quests over to V2—marking another significant milestone in our ongoing migration. With social quests now on V2, you have the power to leverage gamification to boost engagement, not only within your community but across your social media channels as well.

Guest Mode

We’re also introducing Guest Mode. This feature lets potential members preview your community and get a glimpse of ongoing interactions without needing to create an account. Guests can view content and conversations while their ability to interact is appropriately limited.

Bug Fixes and Improvements:

- Fixed a bug causing channel widgets to have extremely long loading times when the link preview description is long.

- Fixed multiple mobile UI bugs on the activity page.

Stay tuned for more updates as we continue to enhance your community experience!

Hey everyone! The Returning.AI team has been hard at work implementing several powerful upgrades to further boost your community experience. Check out what’s new this week:

Custom Field Integrations

We’ve improved our custom field integrations so that rewards are now assigned to users in real time! Previously, completed referral conditions required an extra step—like logging in or sending a message—to sync the data. Now, everything updates instantly, making rewards tracking faster and more reliable.

Expanded Destination URL Feature

Building on last week’s destination URL feature, we’ve expanded its capabilities. In addition to redirecting new users, you can now also automatically send logged-in users to specific channels. This makes it even easier to guide your community to important channels, such as those for rules or special events.

User List Export Enhancements

We’ve improved our user list export function, too. When exporting your user list to CSV, you now have the option to export only the fields you select in your custom fields dropdown. This gives you a more streamlined and customizable way to manage your community data.

Bug Fixes and Improvements:

- Fixed a bug causing role and channel mentions to not appear properly on channel widgets.

- Dealt with multiple remaining minor bugs in Analytics and the User List on V2.

Stay tuned for more updates as we continue to enhance your community’s experience!

Hey everyone! The Returning.AI team is excited to roll out a series of updates designed to enhance community management and elevate user experience. Here’s what’s new:

User List Enhancements

We’ve begun our first round of updates to our User List. This week, we’ve refreshed the UI, introduced multi-user selection, and implemented various improvements to our admin features. These changes will make managing your community quicker and more intuitive than ever.

Custom Leaderboard Description Styling

We’ve expanded the text styling options in the description field of custom leaderboards. Now, you have even more ways to add flair and emphasis to your competition details, ensuring that your members fully grasp the challenge and excitement behind each event.

Mobile Social Quests UI

Our social quests have received a mobile-friendly upgrade! The UI on mobile is now more accessible and easier to navigate. In addition, social quests now feature counters and notifications so members can see at a glance when they have pending quests waiting for them.

Destination Channel Feature

We’ve introduced a destination channel feature that directs users to a specific channel right after logging in or registering—ideal for steering new members to rules or special event channels you’re highlighting.

Bug Fixes and Improvements:

- Fixed remaining bugs pertaining to our migration of Custom Emoji to V2.

- Fixed a bug causing hyperlinks to be unable to be added when a message is edited.

- Fixed issues with Hubspot data: resolved a problem where join dates weren’t syncing in real time, and disallowed spaces in emails during registration to ensure Hubspot receives accurate data.

Stay tuned for more updates as we continue to improve your community experience!